Roles & PermissionsTeam

Understand what each role can do and how to manage member access.

Overview

TeeckIn uses three roles to control what members can do in an organization. Each role builds on the previous one, with owners having full control.

Team Feature

Team features including roles, permissions, and member groups require a Team subscription. You'll see a "Team" badge on these features if you're on the Free or Pro plan.

Role Comparison

Here's what each role can do:

Permission	Member	Admin	Owner
Track time	Yes	Yes	Yes
View own time entries	Yes	Yes	Yes
Edit/delete own time entries	Yes	Yes	Yes
View team activity	Yes	Yes	Yes
Create topics and clients	Yes	Yes	Yes
Assign tasks to members	-	Yes	Yes
View team reports	-	Yes	Yes
Edit any time entry	-	Yes	Yes
Invite new members	-	Yes	Yes
Remove members	-	Yes	Yes
Change member roles	-	Yes	Yes
Edit organization settings	-	Yes	Yes
Manage billing	-	-	Yes
Transfer ownership	-	-	Yes
Delete organization	-	-	Yes

Member Role

Members are the standard role for team contributors. They can track their own time and see what others are working on, but cannot manage the organization.

-Track time on any topic in the organization

-View and edit their own time entries

-See team members' active timers

-Create new topics, categories, and clients

-Export their own time data

Note

Members can see that others are tracking time but cannot see the details of other members' time entries in reports.

Admin Role

Admins help manage the organization. They can invite members, edit settings, and access team-wide reports.

-Everything members can do, plus:

-Invite new members and assign roles

-Remove members (except owners)

-Change member roles (except owners)

-Edit organization display name and settings

-View and export team-wide reports

-Edit or delete any member's time entries

Tip

Designate trusted team leads or project managers as admins so they can manage day-to-day operations without needing billing access.

Owner Role

Owners have complete control over the organization including billing and the ability to delete it entirely. Every organization must have at least one owner.

-Everything admins can do, plus:

-Manage billing and subscriptions

-Add or remove seats

-Promote admins to owners

-Transfer sole ownership to another person

-Delete the organization entirely

Warning

Be careful who you promote to owner. Owners can remove other owners and even delete the organization.

Changing a Member's Role

Owners and admins can change roles for other members (admins cannot change owner roles).

1
Go to Settings and select the Members tab
2
Find the member whose role you want to change
3
Click the role dropdown next to their name
4
Select the new role
5
Confirm the change when prompted

The change takes effect immediately. The member sees their new permissions on their next page load.

Promoting to Owner

Only existing owners can promote someone to owner.

1
Go to Settings and select the Members tab
2
Find the admin you want to promote
3
Click the role dropdown and select Owner
4
Confirm that you want to grant full ownership rights

Note

An organization can have multiple owners. This is useful for business partners or ensuring continuity if one owner becomes unavailable.

Transferring Sole Ownership

If you're the only owner and want to leave the organization, you must transfer ownership first.

1
Promote at least one other member to owner (see above)
2
Once there are multiple owners, you can leave or be demoted

Warning

You cannot leave an organization or have your ownership revoked if you're the sole owner. This prevents organizations from becoming orphaned.

Removing a Member

Owners and admins can remove members from the organization.

1
Go to Settings and select the Members tab
2
Find the member you want to remove
3
Click Remove next to their name
4
Confirm the removal

When a member is removed:

They immediately lose access to the organization
Their time entries remain for historical reporting
The seat becomes available for a new invitation
They can be re-invited later if needed

Edge Cases

Admin tries to remove an owner

Admins cannot remove owners. Only other owners can remove an owner, and only if there's at least one other owner remaining.

Owner demotes themselves

You can demote yourself to admin if there's at least one other owner. You cannot demote yourself to member directly - first become admin, then another owner can change you to member.

All admins removed by accident

Owners can always promote new admins or perform admin tasks themselves. As long as there's an owner, the organization can be managed.

Member creates a topic they can't delete

Members can create topics but only admins/owners can delete them. Ask an admin if you created something by mistake.

Inviting Members

Add people to your organization

Organizations

Create and manage team workspaces

Team Analytics

Reports admins and owners can access