TeeckIn/Docs

Delete Account

Permanently remove your account and all associated data.

Overview

You can delete your TeeckIn account at any time. This permanently removes all your data from our servers. Account deletion is irreversible - please make sure you've exported any data you want to keep.

This action is permanent

Once your account is deleted, we cannot recover your data. All time entries, categories, topics, invoices, and settings will be permanently erased.

Before You Delete

Before deleting your account, consider:

Export your data

Download a complete backup of all your data

Download invoices

Save PDF copies of any invoices you need for records

Cancel your subscription

If you have a paid subscription, cancel it first to avoid charges

Transfer billing entity ownership

If you own billing entities, transfer ownership or they'll be deleted

Notify team members

Let billing entity members know if you're leaving

Note

If you only want to stop using TeeckIn temporarily, consider exporting your data and leaving your account inactive instead of deleting it.

Deleting Your Account

  1. 1
    Open Account Settings
  2. 2
    Find the Danger zone in the Account group
  3. 3
    Click Delete Account
  4. 4
    Read the confirmation dialog carefully
  5. 5
    Enter your password to confirm your identity
  6. 6
    Type DELETE to confirm
  7. 7
    Click Permanently Delete Account

You'll receive a confirmation email once your account has been deleted.

What Gets Deleted

The following data is permanently removed:

Account

  • xEmail and password
  • xProfile information
  • xAvatar
  • xPreferences and settings

Time Tracking

  • xAll time entries
  • xCategories and topics
  • xTags
  • xNotes and checklists

Business

  • xClients
  • xInvoices
  • xTransactions
  • xReports history

Billing entities

  • xBilling entities you own (and all their data)
  • xYour membership in other billing entities
  • xTeam activity history

Billing entity Ownership

If you own billing entities, you have two options:

Transfer Ownership

Transfer the billing entity to another admin before deleting your account. The billing entity and all its data will be preserved.

  1. 1
    With the billing entity selected, open Settings
  2. 2
    Navigate to Members
  3. 3
    Click on another admin's name
  4. 4
    Click Transfer Ownership
  5. 5
    Confirm the transfer

Delete Billing entity

If you don't transfer ownership, billing entities you own will be deleted along with your account. All members will lose access and all billing entity data will be permanently removed.

Warning

Billing entity members will not be notified automatically when you delete your account. Consider informing them before proceeding.

Subscription Handling

If you have an active subscription:

  • Monthly subscriptions — Automatically cancelled. No further charges.
  • Annual subscriptions — Cancelled immediately. No prorated refund is provided.
  • Lifetime deal — License is forfeited. Cannot be transferred.

Note

We recommend cancelling your subscription separately before account deletion to ensure you understand the billing implications.

Data Retention After Deletion

After you delete your account:

ImmediatelyAccount disabled, you're logged out everywhere
Within 24 hoursPersonal data removed from active systems
Within 30 daysData removed from all backups
PermanentlyAnonymized usage statistics may be retained

We may retain certain data if required by law (e.g., billing records for tax purposes) but this is anonymized and not linked to your identity.

After Deletion

Once your account is deleted:

  • You'll receive a confirmation email at your registered address
  • You cannot log in with your email anymore
  • Your email becomes available for a new account (after 30 days)
  • We cannot recover any of your data

Want to Come Back?

If you change your mind:

  • Within 24 hours — Contact support immediately. We may be able to cancel the deletion.
  • After deletion — Create a new account. You can import your data if you exported it.

Note

Creating a new account with the same email is possible after 30 days. The new account will have no connection to your previous data.

Alternatives to Deletion

Consider these alternatives:

Pause your subscription

Cancel your paid plan but keep your account and data. Downgrade to free tier.

Export and archive

Download your data, then stop using TeeckIn. Your account stays dormant.

Clear data, keep account

Delete your time entries but keep your account for future use.

Related

Export Your Data

Back up before deleting

Data & Privacy

Understand your data rights

Profile Settings

Update account information

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